Privacy Notice

HI THERE

Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

Who are we?

We are MenoBalance. You can contact us via stephanie@menobalance.net.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

What information do we collect?

We collect the following personal information: names, email addresses, usernames, location, date of birth, and phone numbers.

We collect this data when a user registers, purchases or uses our services, completes a contact form, signs up for a newsletter, or completes any other type of online form.

How do we use personal information?

  • Personalization of content and user experience
  • Account setup and administration, as well as payment through a gateway provider
  • Delivering marketing and event communication
  • Carrying out polls and surveys
  • Internal research and development purposes
  • Providing goods and services
  • Legal obligations (e.g., prevention of fraud)
  • Meeting internal audit requirements

What legal basis do we have for processing your personal data?

  • Consent to participate in our communications
  • Contract to participate in our communications
  • Legitimate interests to contact you
  • Legal obligation for payment security

If you wish to withdraw your consent, please email stephanie@menobalance.net.

When do we share personal data?

We treat personal data confidentially. It is only used when necessary to provide you with our services or conduct our business operations via email, text, or social media.

We control access to our data through passwords and by limiting the number of people with approved access. Our data is not shared with other organizations. The only external organizations involved are the software companies we use to deliver our business. However, we are not responsible for their security policies. Usage of our services is with the explicit understanding that we are not responsible or liable for any security breach experienced by these organizations.

Where do we store and process personal data?

Our data is processed according to our privacy policy and the applicable law of the United States.

How do we secure personal data?

We protect your personal information by:

  • Limiting who has access to it
  • Ensuring we have password-protected backups and cloud access
  • Using reputable software providers

We also manage third-party risks through contracts and security reviews.

How long do we keep your personal data?

We keep your data until we are emailed with a request to unsubscribe from our email list.

All data is electronic and will be deleted upon request to stephanie@menobalance.net.

Your rights in relation to personal data

You have the right to access and control your personal data, including:

  • Accessing your personal information (by emailing stephanie@menobalance.net)
  • Requesting corrections or deletions (by emailing stephanie@menobalance.net)
  • Withdrawing your consent (by emailing stephanie@menobalance.net)
  • Requesting restriction of processing or objecting to it (by emailing stephanie@menobalance.net)

If you wish to lodge a complaint, please contact the Information Commissioner’s Office (ICO) or the appropriate regulatory body in your country.

Note: Certain data rights may be limited. For example, we cannot delete data that we are required to keep by law.

How to contact us?

If you have questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, you can contact us by emailing stephanie@menobalance.net.