MenoBalance Privacy Policy

Effective Date: October 2025
Contact: stephanie@menobalance.net

1. Who We Are

MenoBalance (“we,” “us,” “our”) provides online education, digital courses, and wellness resources related to women’s health and menopause.


Our website is located at https://www.menobalance.net.


We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect only the information necessary to deliver our programs, fulfill purchases, and improve your experience.

Information you provide directly:

  • Name and email address (for lead magnets, quizzes, course sign-up, or newsletter)

  • Optional: phone number, age, and location (for personalized course or session content)

  • Payment details (processed securely by third-party payment processors; we never store full credit card data)

  • Communication preferences and survey responses

Information collected automatically:

  • Browser type, IP address, and device information

  • Cookies and analytics data (e.g., page visits, referral source, session duration)

3. How We Use Your Information

We use your information to:

  • Deliver lead magnets, training materials, and purchased products

  • Send course or account updates

  • Respond to customer service requests

  • Provide marketing or educational emails that you opt into

  • Improve website functionality and user experience

  • Comply with legal or tax obligations

We do not sell or rent your personal data to anyone.

4. Email Marketing and Communication

By providing your email, you consent to receive educational and promotional communications from MenoBalance.


You may unsubscribe at any time by clicking “Unsubscribe” in any email or by contacting us at stephanie@menobalance.net.


Systeme.io and other email service providers act as data processors on our behalf.

5. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze performance.
Cookies help us understand which pages are most useful and improve overall experience.

You can disable cookies in your browser at any time.


If you reside in the UK or EU, a cookie consent banner will allow you to accept or reject optional cookies in compliance with GDPR and PECR regulations.

6. Payment Processing

All payments are processed securely through third-party platforms such as Stripe or PayPal.


These processors collect and store your payment information directly and comply with PCI-DSS standards.
MenoBalance does not have access to full credit card details.

7. Data Retention

We retain your information only as long as necessary to:

  • Deliver the products or services you purchased

  • Fulfill legal, tax, or accounting obligations

  • Maintain your account and access history

You may request deletion of your personal data at any time (see Section 10).

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.


However, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. Sharing and Disclosure

We may share limited data with trusted third-party service providers who help us operate our business, such as:

  • Email service providers (Systeme.io, ConvertKit, or similar)

  • Payment processors (Stripe, PayPal)

  • Analytics and advertising tools (Google Analytics, Meta Ads)

These providers are required to keep your information confidential and use it only for the purpose of providing services to MenoBalance.

10. Your Rights (GDPR/UK Data Protection)

If you are located in the UK or EU, you have the following rights:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request a copy of data portability

  • File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, email stephanie@menobalance.net with the subject line “Data Request.”

11. Children’s Privacy

MenoBalance programs are intended for adults. We do not knowingly collect personal data from anyone under 18 years old.


If you believe a minor has provided us information, contact us immediately to remove it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.


The revised version will be posted on this page with a new “Effective Date.” Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact

If you have any questions, concerns, or requests regarding this policy or your personal data, contact:

MenoBalance
Email: stephanie@menobalance.net
Website: https://www.menobalance.net